Marc Forstell
Experienced, Dependable and Professional

I am the smart, friendly, goal oriented employee with exceptional communication skills that will contribute to your business's success!
Willing to relocate: Anywhere
Authorized to work in the US for any employer Work Experience
Owner / Operator
SolAir Solutions, LLC - Scotia, NY March 2023 to Present
Provide drone based thermal and RGB imaging for: • Solar (PV) Inspections
• Rooftop HVAC Inspections
• Construction Monitoring
• Topographic & ALTA surveys • 3D Modeling
Project Developer
Kasselman Solar - Menands, NY May 2021 to September 2023
Work closely with customers to provide both introductory and detailed information regarding the design, production, installation, sale and service of residential photovoltaic (PV) systems in the Upstate NY area.
Computer Specialist / Systems Analyst
Department of Veteran Affairs - Albany, NY February 2001 to August 2021
Perform duties as a Systems Analyst and Information Technology (IT) Support Technician for the U.S. Department of Veterans Affairs - Office of Information and Technology. Provide quick and efficient resolutions to issues, incidents and requests with confidence and expertise. Work with a trusted support team to proactively and reactively help keep our veterans services online.
Accomplishments:
• Coordinate, document and report IT system outages and disruptions to appropriate IT technicians, users and upper level management.
• Create standard operating procedures (SOPs) for IT related usage.
• Assist with national software applications.
• Escalate service requests for networking, communication and server related issues. • Initiate work orders for Wide Area Network (WAN) circuit outages.

• Follow up and report on status updates with the WAN Division Chiefs. • Create user accounts and distribution list as needed.
• Add and delete nodes in Solarwinds to support accurate polling.
Survey Technician
U.S. Army Corp of Engineers - Troy, NY January 1993 to March 2001
Work with hydrographic survey team to perform routine and contract surveys of the Hudson River and surrounding federal waterways. Tasked with implementing, training and operation of early GPS navigation systems. Utilize data to create annual navigation maps for the US federal waterway navigators and dredging contractors.
Education
Certificate in Photovoltaic Systems
Solar Energy International (SEI) - Paonia, CO
April 2018 to Present
Certificate in Drone Pilot - PART 107 Exam Prep
HeatSpring - Portland, OR
March 2020 to September 2020
Associate in Civil Engineering
Hudson Valley Community College - Troy, NY
September 1989 to May 1991 Skills
• IT Specialist & Support (10+ years) • Operating Systems
• Active Directory
• Network Infrastructure
• Microsoft Windows
• Microsoft Windows Server • System Administration
• Network Monitoring
• Customer service
• LAN
• WAN
• Network Support
• Help Desk
• Solarwinds

Certifications and Licenses
Certified NABCEP PV Associate
Present
A+ Certified
Present
Solar Business and Technical Sales
Residential and Commerical Photovoltaic Systems
Certified UAV (Drone) Operator
October 2020 to Present Additional Information
I am a married, father of 2 with 28 years of federal service. My interests include cycling, music and quality family time. I made a successful career change to the alternative energy field in May 2021. I enjoy setting goals and focusing on new challenges. Looking forward to meet with you.
• References available upon request.