My project was my house in Roseville, and this project was for Real Estate purposes. Steve had a huge sense of urgency on the completion of my project. In fact the entire project was finished and sent to my Broker for uploading in less then 24 hours after my very first conversation with him. the only reason he didn't get 5 stars is because there was slight problem with email. That problem when addressed, was fixed within minutes. Id give him 10 stars for overall coolness, friendyness, and overall likeability.